Privacy Policy

Who we are

Suggested text: Our website address is: https://apkhouse.com.

Privacy Policy for ApkHouse

At ApkHouse, we are committed to protecting your privacy and ensuring a safe and secure online gaming experience. This Privacy Policy describes how we collect, use, process, and disclose your personal information when you access and use our website, live online gaming platform, and related services (collectively, the “Services”).

By using our Services, you consent to the data practices described in this policy.

1. Information We Collect

We may collect various types of information from and about users of our Services, including:

  • Personal Information: Information that can be used to identify you directly or indirectly. This may include:
    • Account Information: Name, email address, password (hashed), date of birth.
    • Contact Information: If you contact us for support, we may collect your email address and the content of your communication.
    • Payment Information: If you make purchases, we collect payment details (processed securely by third-party payment processors; we do not store full credit card numbers).
  • Usage Data: Information about your interaction with our Services, such as:
    • Your IP address, browser type, operating system, and device identifiers.
    • Pages you visit, features you use, time spent on the Services, and referring URLs.
    • Game play data, including scores, achievements, in-game purchases, and interactions with other players.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our Services and hold certain information.
    • See our “Cookies Policy” section below for more details.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide and Maintain Our Services: Operate, maintain, and improve our website and live online gaming platform.
  • Personalize Your Experience: Tailor content, features, and offers based on your preferences and gaming habits.
  • Process Transactions: Facilitate purchases, subscriptions, and other financial transactions.
  • Communicate with You: Send you service updates, security alerts, technical notices, and promotional communications (if you’ve opted in).
  • Customer Support: Respond to your inquiries, provide technical assistance, and resolve issues.
  • Security and Fraud Prevention: Detect, prevent, and address fraudulent or unauthorized activity, and ensure the security of our Services.
  • Analytics and Research: Understand how users engage with our Services, analyze trends, and perform research to improve our offerings.
  • Legal Compliance: Comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

  • With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf (e.g., payment processing, hosting, analytics, customer support). These providers are contractually obligated to protect your information.
  • With Other Users (Limited): Certain in-game activities (e.g., leaderboards, public chat) may display your username and game progress to other users.
  • For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request).
  • Business Transfers: In connection with a merger, acquisition, asset sale, or other business transaction, your information may be transferred as part of that transaction.
  • With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Data Protection Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Right to Access: Request a copy of the personal information we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure ( “Right to be Forgotten”): Request deletion of your personal data under certain conditions.
  • Right to Restrict Processing: Request restriction of processing your personal data under certain conditions.
  • Right to Data Portability: Request transfer of your data to another organization or directly to you.
  • Right to Object: Object to our processing of your personal data under certain conditions.
  • Right to Withdraw Consent: Withdraw your consent at any time where we rely on your consent to process your personal information.

To exercise any of these rights, please contact us at support@apkhouse.com.

7. Cookies Policy

  • What are Cookies? Cookies are small text files placed on your device to collect standard Internet log information and visitor behavior information.
  • How We Use Cookies: We use cookies for:
    • Essential Functionality: To make our website work correctly (e.g., keeping you logged in).
    • Performance and Analytics: To analyze how our Services are used and improve performance.
    • Personalization: To remember your preferences and provide a more personalized experience.
    • Advertising: To deliver relevant advertisements (if applicable).
  • Managing Cookies: You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, if you disable or refuse cookies, please note that some parts of the Services may become inaccessible or not function properly.

8. Children’s Privacy

Our Services are not intended for individuals under the age of [e.g., 18]. We do not knowingly collect personal information from children under [e.g., 18]. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove that information and terminate the child’s account.

9. Links to Other Websites

Our Services may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

  • Email: support@apkhouse.com